Help & FAQ

How does SRS Cleaning work?

Getting Started

How long does cleaning take?

Do you bring your own supplies and equipment?

What if I won't be home on the day?

Cancellation or skip request for reoccurring cleaning services:

- Request a free quote: You can request a free quote by contacting me at (608) 577-3449 or simply filling out the online booking form

- Schedule your cleaning: Once you’ve received your quote, you can schedule your cleaning at a time that’s convenient for you. I offer flexible scheduling options to fit your busy lifestyle.

- Let me do the work: On the day of your cleaning, I will arrive on time and equipped with everything needed to clean your home. I use only the highest-quality cleaning products and equipment to ensure a thorough cleaning.

- The time needed for a home cleaning can vary based on many factors. These include the condition and size of the home and extras included.

- Yes, I bring all supplies and equipment needed to provide the service. I only use high-quality equipment to guarantee the ultimate care for your home. If there are any special requests for cleaning products those will need to be provided but I am happy to accommodate.

- Easy, just tell me how to gain entry when you make your booking. Most customers leave a key under the mat, in a lockbox, or provide a code for the garage door so that I can get in and out of their home for the service when they are not home. And of course I will be sure to lock up afterward.

- If a service appointment is rescheduled/canceled/skipped less than 24 hours in advance, a cancellation fee of 50% of your scheduled service cost will be charged.

- If you would like to skip the week of your scheduled service a $50 skip fee will be applied to the catch-up cleaning if you miss a recurring cleaning. If you miss two consecutive cleanings, you will be charged the full, non-discounted price for the catch-up cleaning.

Same-Day Reschedule/Cancellation/Skip Or Lock-Out Fee:
- If you reschedule/cancel/skip the day of service or if I am unable to enter the property, there will be a cancellation fee of 100% of your scheduled service cost.